Learning Center · Montgomery County, PA

Learn Before
You Build.

The best remodeling decisions are made before construction starts. This is where you build the knowledge to make them.

Where To Start
🧠
Start With the Fundamentals

The six questions every homeowner should be able to answer before starting any project — how remodeling works, what goes wrong, and how to protect yourself.

Start Here →
📚
Find Your Learning Path

Three structured tracks — First-Time Remodeler, Pre-Sale Prep, and Investor/Landlord. Each is a curated sequence, not a random list of links.

Explore Paths →
Start Here

The Questions That Matter Most

Before digging into guides and timelines, it helps to have clear answers to the questions most homeowners are really asking. These are the fundamentals — structured for clarity, not length.

How Does Remodeling Actually Work?

A remodeling project moves through five stages:

  • Discover — defining what you actually need and what's possible in your space
  • Plan — design, engineering, scope of work, and budget
  • Prepare — contractor selection, permits, material ordering, scheduling
  • Build — construction executed against a documented scope
  • Close out — punch list, inspections, warranty documentation

Most problems in remodeling are planning problems — they show up during construction but were created weeks earlier when something wasn't defined clearly enough. See The Neven System for our full process.

How Long Does Remodeling Take?

Construction time is only part of the total timeline:

  • Bathroom — 2–4 weeks construction; 10–16 weeks total
  • Kitchen — 4–8 weeks construction; 16–26 weeks total
  • Addition — 3–6 months construction; 6–12 months total

Design and engineering add 4–10 weeks. Permitting in PA municipalities adds 2–8 weeks. Cabinet and window lead times run 4–12 weeks. Most homeowners underestimate total time by 40–60% because they think only about construction.

Why Do Remodeling Projects Go Over Budget?

The four most common causes:

  • Undefined scope at pricing time — additions made mid-project are priced under pressure, not competitively
  • Hidden conditions — older homes regularly reveal moisture damage, outdated wiring, and structural surprises behind walls
  • Selection upgrades — homeowners choose better materials than the original allowance once they see options in person
  • Missing scope items — a bid that left things out will add them as change orders

A defined scope and a 10–15% contingency are the two most effective budget protection tools available.

What Should I Know Before Hiring A Contractor?

Five things to verify before signing anything:

  • PA HIC registration — required by law for work over $500; verify at the Attorney General's website
  • Current insurance — request a certificate of insurance; don't accept verbal confirmation
  • Written contract — scope, price, payment schedule, change order process, and warranty
  • Payment structure — never pay more than 1/3 upfront; milestones protect you
  • References — from recent projects similar in scope, not testimonials

See our full Contractor Licensing Guide.

How Do I Plan A Renovation?

Start with the goal, not the solution. Ask: what problem is this renovation solving? Once goals are clear:

  • Assess structural constraints in the existing space
  • Identify permit requirements with your municipality
  • Develop a realistic budget range (local data, not national averages)
  • Establish your full timeline including design, permitting, and lead time
  • Bring in a contractor or designer who can translate goals into buildable scope

The planning phase takes time. Rushing it is the most expensive mistake in remodeling.

What Mistakes Do Homeowners Most Commonly Make?

The five most consequential mistakes:

  • Starting construction before design is complete — changes mid-build cost 3–10× what they cost on paper
  • Choosing by price alone — the lowest bid is usually missing scope that will return as change orders
  • Underestimating disruption — living through a kitchen remodel requires deliberate planning
  • Skipping permits — creates title problems, may void insurance, and can require costly remediation at resale
  • No contingency budget — 10–15% of project cost held in reserve is the most reliable predictor of a project that finishes without financial crisis
Where To Start

What Are You Trying To Accomplish?

Not everyone comes here with the same goal. Start with the outcome you're working toward — the resources are organized around what you actually need to know.

🔨
Plan a Home Improvement

Kitchens, bathrooms, exterior updates, whole-home renovations. Understand your options, realistic costs, and how to approach the process.

Explore Improvements →
🏗️
Add Square Footage

Additions, conversions, and structural expansions. Learn what's involved in design, permitting, and whether an addition makes sense for your lot.

Explore Additions →
📈
Sell My Home for More

Understand which improvements add real pre-sale value, how to prioritize repairs, and how to avoid spending on the wrong things before listing.

Seller Resources →
Structured Learning

Learning Paths

Three tracks built around the most common homeowner situations. Follow the one that matches where you are — each is a structured sequence, not a random list of links.

Track 01

First-Time Remodeler

You're planning your first significant renovation and you don't yet have a framework for how any of this works. Start here.

  • How remodeling projects actually work (phases, sequence, decisions)
  • What a realistic budget looks like for your project type
  • How timelines are built — and where they fall apart
  • What to look for in a contractor before you hire one
  • How to protect yourself with a contract
Start This Track →
Track 02

Pre-Sale Prep

You're preparing to list your home and need to understand which improvements are worth making and which are a waste of money before going to market.

  • Which renovations actually recover their cost at resale
  • How to prioritize repairs vs. cosmetic improvements
  • What buyers notice first — and what they don't care about
  • How to sequence improvements for maximum list-ready impact
  • When to sell as-is vs. when to invest before listing
Start This Track →
Track 03

Investor / Landlord

You own rental property or investment real estate and need to make renovation decisions based on ROI, durability, and long-term maintenance — not personal taste.

  • Which improvements increase rental income vs. just cost money
  • Material selection for durability over aesthetics
  • How to manage contractor relationships across multiple properties
  • Cost frameworks for evaluating renovation feasibility
  • When additions and conversions make financial sense
Start This Track →
Signature Framework

The Remodeling Knowledge Map™

Every project moves through five phases — most homeowners only see the middle. Understanding all five is what separates a project that goes well from one that doesn't.

01
Phase One

Discover

Understanding your goals and what's possible in your home. This is the thinking phase — and the most commonly skipped one.

  • Define what success looks like in 10 years
  • Assess what your home can physically become
  • Research cost ranges for your project type
  • Understand neighborhood value ceiling
  • Evaluate move vs. improve
02
Phase Two

Plan

Translating goals into a buildable, priceable scope. Design, engineering, budget, and permit preparation happen here.

  • Develop design drawings or plans
  • Identify structural requirements
  • Determine permit requirements
  • Establish detailed budget with contingency
  • Define scope completely before pricing
03
Phase Three

Prepare

Getting every element of the project ready before construction starts. This phase is the difference between a smooth build and a chaotic one.

  • Contractor selection and contract
  • Permit submission and approval
  • Material selection and ordering
  • Trade scheduling and coordination
  • Site access and logistics planning
04
Phase Four

Build

Executing the scope against the plan. Managed well, construction should be the least stressful part of the process — because the decisions were already made.

  • Demolition and rough-in work
  • Inspections at key milestones
  • Framing, mechanical, insulation
  • Drywall and finish work
  • Punch list and final walk-through
05
Phase Five

Maintain & Improve

Protecting what you've built and planning intelligently for what comes next. Long-term stewardship of your investment.

  • Understand warranty terms and coverage
  • Establish maintenance schedules
  • Document what was done and where
  • Plan the next improvement phase
  • Maximize resale value at time of sale
Core Guides

Core Guides

Each guide goes deep on a specific topic — structured for sequential reading or quick reference, depending on where you are in your process.

📐

Design & Engineering

/design-and-engineering/

How drawings become projects — covering the design process, when engineering is required, how permits work in Pennsylvania municipalities, what to expect from the design phase, and how good design prevents expensive construction problems.

Start reading →
🏠

Vinyl Flooring Process

/our-vinyl-flooring-installation-process/

A deep dive into luxury vinyl plank — the dominant remodeling flooring choice for the past decade. Covers product types and quality tiers, subfloor preparation requirements, installation methods, long-term performance, and how to evaluate LVP quality before purchasing.

Start reading →
⚙️

The Neven System

/neven-and-son-system/

An inside look at how we run projects — the documentation philosophy, communication standards, phase-by-phase management process, and why we believe that systems create better outcomes than effort alone. Useful for anyone evaluating contractors or designing their own renovation process.

Start reading →
"An informed homeowner is not a difficult client.
They're the best client — because they know what they want and why."
— Neven & Son Contractors
Honest Industry Perspectives

Perspectives From The Industry

Three perspectives that name the tensions in the remodeling ecosystem directly — and try to explain them honestly. Not to assign blame. To improve understanding between the people who work on homes and the people who live in them.

Industry Perspective · Contractors

Everyone Hates Contractors

An honest look at why contractors have a reputation problem — what's earned, what's not, and what homeowners and contractors can do differently to create better outcomes. Written from inside the industry.

Covers: communication failures, pricing opacity, scope gaps, what "good contractor" actually looks like from a homeowner's perspective.

Read the perspective
Industry Perspective · Real Estate

Everyone Hates Realtors

A clear-eyed look at the realtor reputation, the transaction incentives that create it, and how the contractor-realtor relationship is supposed to work when both professionals are operating with integrity.

Covers: referral relationships, pre-listing preparation, buyer renovation guidance, and what a healthy realtor-contractor relationship produces for homeowners.

Read the perspective
Industry Perspective · Homeowners

Everyone Hates Remodeling Clients

The other side — what contractors actually experience, and why some homeowner behaviors make projects harder for everyone, including the homeowner. Written to be useful, not to complain.

Covers: scope creep, payment friction, communication breakdowns, and the homeowner behaviors that produce better contractor relationships and better projects.

Read the perspective
Reference Answers

Frequently Asked Remodeling Questions

Clear answers to the questions homeowners ask most often — organized for quick reference and written for readability.

How long does a remodel take?

Total project time is always longer than construction time. For planning purposes:

  • Bathroom renovation — 2–4 weeks construction; 10–16 weeks total including design, permitting, and material lead times
  • Kitchen remodel — 4–8 weeks construction; 16–26 weeks total
  • Addition — 3–6 months construction; 6–12 months total

Most homeowners underestimate total time by 40–60% because they think only about the construction phase. Design, permitting, and cabinet or window lead times often add more time than the build itself.

What should I budget for a home renovation?

Cost ranges in Montgomery County and the Philadelphia suburbs (these are ranges, not quotes):

  • Bathroom renovation — $15,000–$45,000 depending on size and finish level
  • Kitchen remodel — $40,000–$120,000+ depending on scope and cabinetry
  • Basement finish — $30,000–$70,000
  • Addition — $150–$350+ per square foot

National cost averages consistently understate Philadelphia-area labor and material costs. Budget 10–15% above your estimated project cost as a contingency for conditions discovered during construction. Design and engineering fees typically add 8–15% of construction cost when required.

How do I hire a contractor?

Evaluate contractors on four dimensions:

  1. Credentials — PA HIC registration, current insurance, trade licensing
  2. Communication quality — how they respond before you hire them predicts how they'll communicate during construction
  3. Scope quality — a contractor who produces a detailed written scope understands the work; one who gives a rough estimate "off the top" is pricing without understanding
  4. References — call recent clients, ask specifically about how changes and problems were handled

Never choose based primarily on price. The lowest estimate is usually missing scope items that will return as change orders. See our Contractor Selection Guide.

What permits do I need for remodeling?

In Pennsylvania, permits are required for most structural work, electrical upgrades, plumbing changes, HVAC modifications, and additions. Requirements vary by municipality — each township in Montgomery County has its own building department and review process.

As a general rule: if it affects structure, changes how electricity or plumbing runs, or adds square footage, assume a permit is required. Work without permits creates title problems at resale, may void homeowner's insurance for related claims, and can require costly remediation to bring into compliance. When in doubt, ask your building department — they'll tell you what their review requires.

What flooring is best for my home?

The right flooring depends on three factors: room conditions (moisture exposure, subfloor type, radiant heat), lifestyle (pets, children, traffic level), and aesthetic goals.

  • Hardwood — adds resale value and character; can't go below grade or in moisture-prone areas; requires stable humidity
  • Luxury vinyl plank (LVP) — waterproof, durable, works in basements and bathrooms; dominant remodeling choice for good reason
  • Tile — best for bathrooms and moisture-prone kitchens; cold underfoot; grout requires maintenance
  • Carpet — belongs in bedrooms and finished basements where comfort matters most
  • Engineered hardwood — dimensionally stable; can go below grade; looks like hardwood with greater moisture tolerance
What adds the most resale value to a home?

In the Philadelphia suburban market, the improvements with the best combination of resale value recovery and lifestyle return:

  • Entry door replacement — consistently among the highest ROI improvements; frequently near 100% cost recovery
  • Kitchen updates — targeted cosmetic upgrades to dated kitchens return 70–80% of cost; full gut remodels return less
  • Bathroom addition — adding a full bath to a one-bath home significantly improves marketability
  • Exterior improvements — first impressions are disproportionately powerful in buyer decisions
  • Neutral interior repaint — one of the most cost-effective improvements available relative to buyer perception impact

Large custom renovations and over-improvements relative to your neighborhood ceiling rarely return their full cost at resale.

What should I renovate first?

Sequence matters more than most homeowners realize:

  1. Structural and safety first — a beautiful kitchen over a failing foundation is a bad investment
  2. Building envelope and mechanical systems second — roof, windows, HVAC protect everything below and inside them
  3. Wet areas and kitchens third — bathrooms and kitchens deliver the highest combination of lifestyle improvement and resale value
  4. Cosmetic improvements last — paint, fixtures, and finishing details after the structural work is right

Deferred maintenance addressed early prevents new finishes from being damaged by conditions that should have been fixed first.

How does design and engineering work in a remodel?

Design translates your goals into visual and spatial plans — floor plans, elevations, material selections, and the overall vision for the finished project.

Engineering ensures that vision is structurally sound and code-compliant — essential when removing walls, adding square footage, or altering a roof structure.

For kitchen and bathroom remodels that don't alter structure, a skilled design-build contractor is often sufficient. For additions, structural changes, or complex projects, a licensed engineer or architect is typically required — and most Pennsylvania municipalities require stamped drawings for structural modifications. See our Design & Engineering Guide.

Why do remodeling projects get delayed?

The most common causes of delay:

  • Permit review time — municipalities control this; build 2–8 weeks into your schedule
  • Material lead times — cabinets, windows, tile, and specialty items often take 4–12 weeks; changing selections mid-project resets the clock
  • Subcontractor scheduling — in a strong market, reliable trades are booked weeks out
  • Hidden conditions — unexpected structural issues, moisture damage, or code deficiencies require additional work before construction can proceed
  • Design decisions made during construction — scope should be fully defined before work starts

Projects with complete design, pre-ordered materials, and permitted plans before construction starts experience dramatically fewer delays.

What should be in a remodeling contract?

A complete remodeling contract should include: detailed scope of work (what is and isn't included); total project price; payment schedule tied to milestones, not arbitrary dates; project start and estimated completion date; change order process — how additions to scope are priced and approved in writing; materials specification — brands, models, or specific allowance amounts; subcontractor disclosure; permit responsibility; warranty terms; and dispute resolution.

Pennsylvania's Home Improvement Consumer Protection Act requires specific provisions for residential contracts over $500. Any reputable contractor operating in PA should know these requirements.

How do contractor licenses work in Pennsylvania?

Pennsylvania requires all contractors performing home improvement work valued at $500 or more to register as a Home Improvement Contractor (HIC) with the Attorney General's office. HIC registration requires proof of insurance, no relevant criminal history, and a registration fee.

This is separate from trade licensing — electricians, plumbers, and HVAC technicians hold additional licenses from their respective boards. You can verify HIC registration at the Pennsylvania Attorney General's website. Working with an unregistered contractor eliminates your legal protections under HICPA. See our full PA Contractor Licensing Guide.

How can I avoid remodeling mistakes?

The most effective prevention strategies:

  1. Define scope completely before accepting any price — if the contractor hasn't asked detailed questions, they're not pricing what you actually need
  2. Get everything in writing — scope, price, schedule, change order process, warranty
  3. Verify credentials before signing — HIC registration, insurance, trade licenses for relevant work
  4. Build a contingency — 10–15% of project cost held in reserve is the single most reliable predictor of a project that finishes without financial crisis
  5. Make material selections before construction starts — every selection made during an open wall is a decision made under pressure
How much does a kitchen remodel cost?

In Montgomery County and the Philadelphia suburbs: a mid-range kitchen remodel typically runs $45,000–$75,000; a higher-end renovation with custom cabinetry, premium appliances, and structural changes runs $80,000–$130,000+.

The biggest cost drivers: cabinetry (typically 30–40% of total kitchen budget), appliances, countertops, and whether structural work is required. National cost averages consistently understate Philadelphia-area costs. Budget 10–15% above estimates for contingency, and confirm whether design and engineering fees are included in any estimate you receive.

How much does a bathroom renovation cost?

In the Philadelphia suburban market: a primary bathroom renovation typically runs $18,000–$42,000; a guest or hall bathroom $12,000–$25,000.

Cost is driven by tile complexity, fixture and plumbing selections, and whether the layout changes — moving plumbing dramatically increases cost. A cosmetic refresh in the same plumbing layout is a very different project from one where the toilet, tub, and shower locations all move.

Do I need an architect for my remodel?

Not always. For most kitchen and bathroom remodels that don't alter the structural layout, a skilled design-build contractor or interior designer is sufficient.

You typically need licensed architectural or engineering drawings when: you're adding square footage, removing load-bearing walls, altering the roofline, or when your municipality's building department requires stamped drawings. Ask your local building department — they'll tell you exactly what their permit submission requires. See our Design & Engineering Guide for a full overview.

What questions should I ask before hiring a contractor?

The most useful questions to ask:

  • Are you registered as a Pennsylvania Home Improvement Contractor? What's your HIC number?
  • Can you provide a current certificate of insurance — both general liability and workers' compensation?
  • How do you handle scope changes mid-project? Can you show me an example change order?
  • Who is on-site managing the project day-to-day — you or a project manager?
  • Who are the subcontractors for electrical, plumbing, and other trades? Are they licensed?
  • What is the payment schedule, and what does each payment milestone represent?
  • Can you provide references from projects completed in the last 12 months, similar in scope to mine?
Should I renovate or move?

The answer depends on three variables: location (can't be renovated — if the location no longer serves you, renovation only delays a move); feasibility (whether the home can physically become what you need it to be — some layouts and lots have real limitations); and economics (moving costs $30,000–$60,000+ in transaction costs alone, plus the reality that the next home probably also needs work).

If you love your location and the home can become what you need, renovation often makes financial and practical sense. If the location no longer fits your life, renovation just defers a decision that needs to be made. See our Improve Hub and Sell Hub for both sides of this question.

What should I expect during construction?

Expect disruption — and prepare for it deliberately. During active construction:

  • Dust travels beyond the work zone despite containment measures
  • Noise and work hours are typically 7am–5pm on weekdays
  • Utilities may be temporarily interrupted for specific work
  • Some days will feel chaotic; others will look like nothing is happening (inspections, cure times, and waiting on permits are legitimate pauses)

A project schedule with milestone dates helps you understand what's normal and what isn't. If you're living through a kitchen renovation, plan alternative cooking arrangements in advance — not during demo week.

What is luxury vinyl plank and is it worth it?

Luxury vinyl plank (LVP) is a multi-layer synthetic flooring product that realistically mimics hardwood while being fully waterproof and significantly more durable in high-traffic and moisture-prone environments. It installs as a floating floor over most existing subfloors, goes below grade, tolerates humidity fluctuations, and costs less than site-finished hardwood.

It's become the dominant remodeling flooring choice for a decade for good reasons. Quality varies significantly by tier — entry-level LVP performs very differently from commercial-grade product. See our complete Vinyl Flooring Process Guide for how to evaluate quality before purchasing.

How do I read a construction estimate?

A detailed estimate should break out: labor by trade or phase, materials (with specific product specs or allowance amounts), subcontractor costs, permit fees, and overhead/profit. When comparing estimates, the lowest number rarely means the same scope as the others — it usually means scope is missing.

Ask each contractor to walk you through what their estimate includes and excludes. Specific questions: Are materials included? What is the allowance for cabinets/tile/fixtures, and what happens if I select something above that allowance? Is demo and hauling included? Are permit fees included?

What is a realistic remodeling timeline?

For planning purposes, add pre-construction time to construction time:

  • Pre-construction — design, permitting, and material ordering: 8–20 weeks depending on project complexity
  • Bathroom construction — 2–4 weeks
  • Kitchen construction — 4–8 weeks
  • Addition construction — 3–6 months

A kitchen remodel that takes 6 weeks to build may take 5 months from first conversation to finished product. Cabinets alone often run 8–12 weeks from order to delivery.

How do I manage a remodeling project?

Your role as a homeowner is to be an informed, responsive decision-maker — not to manage the contractor's work directly. Effective homeowner project management:

  • Have a complete written scope before work starts — it's your reference point for everything
  • Understand the major milestones and what triggers each payment
  • Maintain a single communication channel with the project lead
  • Document all changes in writing before they're executed
  • Make material selections before construction, not during
  • Do a walk-through at each phase completion before the next phase begins
What is the Pennsylvania Home Improvement Consumer Protection Act?

Pennsylvania's Home Improvement Consumer Protection Act (HICPA), enacted in 2008, requires contractors performing residential work valued at $500+ to: register with the Attorney General's office, provide written contracts with specific required elements (including scope, price, payment schedule, and start date), maintain general liability and workers' compensation insurance, and limit upfront deposits to no more than one-third of the contract price.

Working with a registered contractor is your baseline legal protection. Verify registration at the PA Attorney General's website before signing any contract. See our full PA Contractor Licensing Guide.

What is a home improvement contingency budget?

A contingency budget is a reserve — typically 10–15% of total project cost — held separately to cover unexpected conditions discovered during construction. In older Pennsylvania homes, common discoveries include: plumbing that doesn't meet current code, electrical that requires updating to tie into new work, structural members that are undersized or damaged, and moisture damage hidden behind tile or drywall.

These aren't contractor failures — they're unknowns that no one can see before demolition. A contingency budget converts these discoveries from crises into manageable scope additions, without requiring a difficult conversation mid-project about where the money comes from.

How does the remodeling process work from start to finish?

A well-run remodeling project follows this sequence:

  1. Discovery — define goals, assess feasibility, research cost ranges
  2. Design — create drawings and specifications that translate goals into buildable plans
  3. Estimating — price the defined scope with specificity, not approximation
  4. Permitting — submit to the relevant municipality and wait for approval
  5. Pre-construction — finalize material selections, schedule trades, order long-lead items
  6. Construction — demo, rough-in, inspections, insulation, drywall, finish work in logical sequence
  7. Close-out — punch list, final inspections, documentation, and warranty handoff

See The Neven System for our full process framework.

Our Philosophy

Why Neven & Son Teaches First

Neven spent years working across trades — as the person who got called when something went wrong, when a project needed to be unbuilt and rebuilt correctly. He saw the same patterns repeat: homeowners making decisions based on incomplete information, not because they weren't capable of understanding, but because no one had taken the time to explain it.

He and his son built the company around a different premise: that informed homeowners make better decisions, create better projects, and build better relationships with the contractors they hire. Education isn't marketing. It's the precondition for a project that goes well.

The Learning Center exists because we believe you deserve to understand what you're getting into before you get into it. We'll win the projects that are the right fit. That's enough.

Principle 01

Understanding Before Construction

Every guide, framework, and FAQ in this center is designed to help you understand your situation clearly before making a decision. Not to push you toward any particular conclusion. Because informed decisions — even ones that don't involve us — produce better outcomes than uninformed ones that do.

Principle 02

Honest About the Industry

The construction industry has real problems. We name them. Not to distance ourselves from the industry we're part of, but because homeowners who understand those problems are better equipped to navigate them. Pretending the problems don't exist doesn't make them less true — it just leaves homeowners unprepared.

Principle 03

Built on Two Decades of Experience

Every guide in this center is written from the perspective of people who have done the work, managed the projects, seen the mistakes, and built the systems. Not from a content strategy. From lived experience in the trades and in the homes of the homeowners we serve.

Long-Form Learning

Podcast & Long-Form Learning

🎙️

The Neven & Son Podcast

Long-form conversations about remodeling, construction, craft, and the industry

🎧 Apple Podcasts ▶ Spotify

Some topics don't compress well into a five-paragraph guide. The questions that get at the real texture of the industry — why contractors behave the way they do, how to recognize quality before you see finished work, what separates a good remodeling experience from a bad one — these take longer to explore properly.

The podcast is where we go deeper. Conversations with tradespeople, homeowners, realtors, designers, and builders about the things the industry doesn't usually say out loud. Honest, practical, and built for people who want to understand — not just be told what to do.

Remodeling process Trade perspectives Homeowner education Project planning Industry systems Real project stories Design & engineering Contractor selection
Explore All Episodes →

Ready to Take the Next Step?

You now have the framework. Whether you're planning a project this year or exploring what's possible, the guides are here when you need them — and so are we when you want to talk through what you've learned.

Explore Learning Paths Start a Project Conversation
Serving

Neven & Son Contractors serves homeowners throughout Montgomery County, PA and the greater Philadelphia suburbs — including Ardmore · Bryn Mawr · Wayne · Narberth · Haverford · Wynnewood · Jenkintown · Chestnut Hill · and surrounding communities in Philadelphia County and Bucks County, PA.